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    contact us
   

   


by telephone: +44 (0) 1403 268611

by letter or in person: 26-27 West Street, Horsham, West Sussex RH12 1PB

   
Web Union Ltd.
Registered in England No. 3878475
Registered office: 2 Church Close, Lower Beeding, West Sussex, RH13 6NS
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    Customer Service commitments:
We will respond to email, telephone or letter contact within 3 working days.
Most issues are usually resolved within 1 working day; for those issues which require further investigation we will tell our customer how long we expect the resolution to take.
We make no charge for domain-name related services such as DNS changes or transfer away from our tag.
    Compaints:
Complaints of any nature should be addressed to us as above. We will respond to any complaint within 3 working days, and endeavour to deal with any compaint within 28 days.
If you are not satisfied with the response to your complaint, please write a formal letter asking for an escalation and your complaint will be dealt with by our Directors.
For matters relating to Domain Name abuse you should email us on abuse@webunion.co.uk